Privacy Policy

Effective date: May 28, 2026
Nodal LLC and Coffey & Co. LLC (“we,” “us,” or “our”)

This Privacy Policy describes how we collect, use, and share information when you visit our marketing website, request a demo, contact support, or otherwise interact with Nodal Shopfloor-related services offered by Nodal LLC and Coffey & Co. LLC.

1. Information we collect

We may collect the following types of information:

• Contact and account information — such as your name, email address, phone number, company name, and role when you submit a demo request, support ticket, or other form on our site.
• Communications — the content of messages you send us, including support requests and email correspondence.
• Usage and technical data — such as IP address, browser type, device information, pages viewed, and referring URLs when you use our website.
• Customer operational data — if you are a Nodal Shopfloor customer, production and business data you enter into the application is processed under your agreement with us and is not the focus of this marketing-site policy.

2. How we use information

We use information we collect to:

• Respond to demo requests, support tickets, and other inquiries;
• Provide, maintain, and improve our website and services;
• Send administrative messages and service-related communications;
• Analyze site usage and improve user experience;
• Comply with legal obligations and protect our rights.

3. How we share information

We do not sell your personal information. We may share information with:

• Service providers — such as hosting, email, form processing, and analytics vendors who assist us in operating our website and communications, subject to appropriate safeguards.
• Professional advisors — such as lawyers or accountants when necessary.
• Legal requirements — when required by law, regulation, legal process, or to protect the rights, property, or safety of Nodal LLC, Coffey & Co. LLC, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy’s protections.

4. Cookies and similar technologies

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

5. Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Form submissions and support correspondence are typically retained for a reasonable period to support follow-up and record-keeping.

6. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. To make a request, contact us at info@nodalerp.com. We will respond in accordance with applicable law.

8. Children’s privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children.

9. International visitors

If you access our website from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate, which may have different data protection laws than your jurisdiction.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date above. Your continued use of the website after changes become effective constitutes acceptance of the updated policy.

11. Contact us

Questions about this Privacy Policy may be sent to:

Nodal LLC
Coffey & Co. LLC
Email: info@nodalerp.com